Patient Experience
I'd been to three other doctors for this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Surana was different. He actually listened, asked questions about things no one else did, and ordered a specific test the others hadn't. Turns out it was a tricky parasite. He explained the whole thing with a diagram on his notepad. Finally, after months of feeling awful, I'm on the right treatment.
Had to get a cyst removed from my back. Honestly, I was pretty nervous about the whole thing. Dr. Surana talked me through each step before he did it, which helped a lot. The procedure itself was over in maybe twenty minutes, and he kept checking if I was okay. The stitches were so neat my wife said you can barely see the scar now. It was just a simple thing, but it went perfectly.
The parking at Medicover was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was really calm and sorted me out quickly. The whole place felt clean and quiet, not chaotic like some hospitals. Even the nurse who took my vitals had a nice way about her. It made the visit less stressful from the get-go.
What stuck with me about Dr. Surana was how he talks to you. He doesn't rush. When I was worried about some test results, he didn't just say 'it's fine.' He sat down, showed me the numbers, and explained what they meant and why I shouldn't panic. He has a very direct but kind way of putting things. You leave feeling informed, not just processed.