Patient Experience
My 8-year-old son developed a high fever that just wouldn't break, and he was complaining of a terrible stomach ache. We were really scared. The emergency room at Lilavati was busy, but once we got to see Dr. Raina, he was so calm. He didn't just talk to me; he got down on my son's level, asked him about his favorite cartoon character while gently checking his abdomen. He explained everything to us in simple termsit was a bad case of gastroenteritis, not something more serious. He took the time to make sure my son wasn't terrified of the hospital. That meant more to me than anything. We left with clear instructions, and my boy is back to his energetic self now.
Had a persistent abdominal issue for months. Saw Dr. Shailesh Raina at Lilavati. He listened, asked direct questions, and ordered the right scans. Diagnosis was clear: needed my gallbladder out. He explained the laparoscopic procedure, the recovery time, the risks. No sugar-coating. Surgery went as planned. Stayed one night. Follow-up was straightforward. Problem solved. Efficient and competent care.
I was quite nervous about my procedure, to be honest. The whole hospital environment makes me a bit anxious. Dr. Raina has a very gentle way about him. He spoke softly, never rushed me, and answered all my little questions without making me feel silly. When I mentioned I was worried about the anesthesia, he patiently explained how it would work and who would be monitoring me. It wasn't just about fixing the physical problem; he cared that I was comfortable in my mind, too. The care felt very personal, and for that, I'm truly grateful.
Wow, what a difference! I'd been putting off getting this hernia checked because I was dreading surgery. Finally went to see Dr. Raina. From the first appointment, he was fantasticconfident and really put me at ease. The surgery itself was smooth, and the recovery has been so much easier than I'd built up in my head. I'm already back to my weekly cricket game! The whole team at Lilavati was great, but Dr. Raina really knew his stuff. So glad I went through with it!