Patient Experience
I was so nervous going in, my first time seeing a doctor on my own. Dr. Pande just had this calm way about her. She explained everything in simple terms, didn't rush me, and by the end I felt silly for being so worried. The hospital is huge and a bit intimidating, but she made it feel okay.
I've been seeing Dr. Pande for my check-ups for about five years now. What I appreciate is that she remembers me, remembers my history without having to dig through the file for ten minutes. She's consistentsame careful approach, same direct but kind manner every time. That kind of reliability is hard to find. You just trust her judgment.
Saw Dr. Pande for a persistent cough. Straight to the point, clear advice, got the meds I needed. No fuss. Wait time was reasonable for Lilavati. Would see her again.
I'd been feeling run down for weeks and was putting off seeing anyone. Finally booked with Dr. Pande. The clinic was running a little late that day, but once I got in, she really listened. She asked questions I hadn't even thought about, connected some dots from stuff I mentioned in passing. Ordered a couple of tests I was skeptical about, but turns out she was right on the money. Started treatment and I'm finally feeling like myself again. It wasn't a magic fix, but she figured out the 'why' when I was just describing the 'what'.