Patient Experience
I'd been to three different doctors for months of fatigue and stomach issues. Everyone said it was stress. Dr. Shipra Singh actually listened, really listened, to everything I was saying. She ordered a specific test the others hadn't even considered. Turns out it was a tricky thyroid thing masquerading as something else. She explained it in a way that finally made sense. She didn't just treat a symptom; she found the actual problem.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. Dr. Singh's team had it all sorted. The whole thing, from check-in to walking out, took maybe two hours. The procedure itself was quick, and she checked in right after to make sure I was okay. It was just... straightforward. No drama, no fuss, exactly what you want for something routine.
The waiting area at Lilavati is actually quite calm, which helped because I was a bit early and my mind was racing. What stood out, though, was the nurse at Dr. Singh's desk. I'd forgotten my previous reports and was kicking myself, but she was so calm about it. She helped me figure out how to get digital copies, didn't make me feel like an idiot. It's that kind of patience from the whole team that makes a stressful visit feel manageable.
My teenage son had to see her, and he was in a real mood about it, clamming up completely. Dr. Singh didn't push him. She talked to me for a bit, then just chatted with him about school and football for a few minutesno medical stuff. She got him to relax and open up on his own. It wasn't just a consultation; she actually connected with him. That meant a lot.