Patient Experience
I'd been to three other doctors for months of fatigue and weird joint pains, everyone said it was stress. Dr. Samanth at Lilavati actually sat and listened, really listened, to everything. He ordered a specific blood test the others hadn't. Turns out it was something quite rare. He explained it all with a diagram on his notepaddidn't rush me at all. Finally having a name for it was a relief, even if the treatment is long.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Parking was a nightmare, I was late and flustered. But from the moment I got to the day-care unit, it was straightforward. Dr. Samanth did the thing in what felt like ten minutes, cracked a small joke about cricket to distract me, and that was that. Healed up perfectly, no fuss.
My dad was admitted, and I spent a lot of time in that hospital. What stays with me isn't just Dr. Samanth's visitswhich were always clearbut how his team operated. The nurses on the floor knew his instructions inside out. One evening, a junior doctor even double-checked a detail with him on the phone right in front of us, just to be sure. It felt like everyone was connected, which made us feel secure in a scary time.
Look, I don't really like doctors. I find them intimidating. But Dr. Samanth has this calm, quiet way about him. He asks his questions, then just waits for you to answer fully. No typing on the computer while you talk. When he told me I needed to change some lifestyle habits, it didn't feel like a lecture. It felt like advice from someone who actually saw me as a person, not just the next appointment. That made me want to listen.