Patient Experience
Had a persistent stomach issue for months. Dr. Vakil at Lilavati cut through the noise, ordered the right tests, and had a clear treatment plan in one visit. Fixed it. Exactly what I neededno wasted time.
My elderly father was admitted under Dr. Vakil. We were really worried, but the doctor took time to explain everything to us in simple terms, not just once but every day. He listened to our concerns and made us feel like we were part of the team. Because of his clear communication, we felt calm and knew Dad was in good hands.
Look, I don't like hospitals. Was dreading this check-up. But Dr. Smith Vakil? Straight shooter. Didn't sugarcoat things, told me what I needed to do, and answered my questions without any medical mumbo-jumbo. Parking at Lilavati was a nightmare, but the doc was worth it.
I went to Lilavati with what I thought was just bad heartburn. Dr. Vakil listened to my whole storyhow it kept me up at night, the weird pressureand he got thoughtful. He said it was probably just acid reflux, but given my history, he wanted to rule out anything cardiac. He was so calm about it, but thorough. They did an ECG right there. It was normal, just like he suspected, but I slept soundly for the first time in weeks because he took that extra step. He treats you like a whole person, not just a symptom.