Patient Experience
I'd been to three doctors for this nagging abdominal pain, and everyone said it was just stress. Dr. Kudva was different. He actually sat and listened, then ordered a specific scan the others hadn't. Turned out to be a rare intestinal adhesion. He explained it all with a diagram on his notepaddidn't rush me at all. Finding the real problem after months of worry was a massive relief.
Had to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. Kudva made it so straightforward. The procedure itself was quick, and he talked me through each step. The best part? The follow-up. He called himself the next evening to check if I was feeling okay. You don't expect that. It was just a simple thing, but it meant a lot.
The whole experience at Lilavati was surprisingly calm. Sure, the main parking was full, but the staff at the entrance guided me straight to an overflow spot. The nurse at Dr. Kudva's clinic remembered me from my last visit two years ago and asked about my son by name. It felt personal, not like a factory. That kind of environment makes a difference when you're not feeling great.
What I'll remember most is how Dr. Kudva spoke to my elderly mother. She was confused and scared about her new medication. He didn't just talk to me; he knelt by her chair, looked her in the eye, and explained everything in simple Marathi. He repeated the instructions until she nodded she understood. That patience and respect... you can't fake that.