Patient Experience
I'd been to three different doctors about this persistent cough and fatigue. Everyone said it was a bad chest infection. Dr. Sudhir was the first one who actually listened to the whole timeline. He ordered a specific scan the others hadn't, and it turned out to be something much rarer. It was scary, but finally having a real answer and a clear plan made all the difference. He just didn't give up.
I needed a bronchoscopy, which honestly sounded terrifying. Dr. Sudhir walked me through every single step beforehand, even drew a little diagram. The day of, the team was so calm. I remember feeling the sedative kick in and then, bam, I was awake and it was done. The whole thing was so straightforward. I was home by lunchtime, just a bit groggy.
The parking at Nanavati is always a bit of a hunt, I won't lie. But once I got inside for my appointment with Dr. Sudhir, the whole place felt less stressful. The receptionist remembered my name from the call, and the nurse who did my vitals was cracking a joke about the weather. It's a small thing, but when you're worried about your breathing, those little human moments help you relax.
What I liked most about Dr. Sudhir is that he never talks down to you. He sits right there, looks you in the eye, and explains things in a way that actually makes sense. I was really nervous about starting a new inhaler, and he must have noticed. He just said, 'Let's go over it one more time, no rush.' He has this quiet way of making you feel like you're the only patient he has that day.