Patient Experience
Had a persistent stomach issue for weeks. Booked an appointment with Dr. Basak online. She was direct, diagnosed it quickly, and the treatment plan worked. Got me back to work without a fuss.
I was really scared after my appendix surgery. The pain was bad. Dr. Suranjana checked on me every day, explained what was normal, and adjusted my meds so I could actually rest. The recovery felt less lonely with her clear guidance. The hospital food was meh, but her care made up for it.
Look, I don't like going to the doctor. But Dr. Basak is good. No sugar-coating, just told me what was wrong with my cough and what to do. Fixed it in a few days. Would go back if I needed to.
I went to Medicover with this weird fatigue that just wouldn't quit. I was nervous, thinking it was something serious. Dr. Basak listened to everythingmy work stress, my sleep, all of it. She ordered the right tests, ruled out the scary stuff, and figured out it was a vitamin deficiency. She called me herself with the results to put my mind at ease. The whole process, from the slightly long wait in the lobby to the final diagnosis, felt handled with real attention.