Patient Experience
I'd been to three other doctors for this nagging pain in my side, and everyone said it was just stress. Dr. Bhagat actually listened. He asked questions the others didn't, ordered a specific scan the others hadn't thought of, and found the problema small, tricky hernia that was easy to miss. He explained it all with a diagram on his notepad. Finally, an answer.
Had to get my gallbladder out. Honestly, I was nervous at first, but Dr. Bhagat made it sound so straightforward. The surgery itself was fine, recovery was exactly as he said it would bea bit sore for a few days but manageable. No surprises, no drama. Sometimes you just want things to go as planned, and this did.
The waiting area at Lilavati was packed, I had to circle for parking, but once I got in, it made sense. The nurses were really on the ball, and the ward was quiet and clean. Dr. Bhagat's team kept my family updated without us having to chase them down. The place runs smoothly, which helps when you're not feeling your best.
What stuck with me was how Dr. Bhagat talked to my elderly mother. He didn't rush. He sat down, looked her in the eye, and explained her arthritis treatment in simple terms, checking she understood each point. He has a calm, direct way about him that just makes you feel like you're in good hands. You don't find that everywhere.