Patient Experience
Had a persistent stomach issue for months. Saw Dr. Swarna Goyal at Lilavati. She was direct, ordered the right tests, and had a clear treatment plan within one visit. Fixed the problem. Exactly what I neededno fuss, just results.
I've been seeing Dr. Goyal for nearly a decade now, for everything from flu to managing my blood pressure. What I value most is that she remembers me, my history. I never feel like I'm starting from zero. The hospital's busy, sure, but in her office, there's a real sense of continuity. She's my first call for any health concern.
Look, I was sick of feeling run down. Friend said to try Dr. Goyal. Went in, told her my symptoms. She listened, didn't brush me off, and actually explained what was probably going on in plain language. Got some meds, felt better in a week. Good doctor.
I was really nervousfirst major health scare. The waiting area at Lilavati was packed, which didn't help. But Dr. Goyal had this calm way about her. She took her time, asked about my job and stress levels, not just the physical symptoms. She drew a little diagram on a notepad to show how stress was affecting my digestion. It wasn't just a prescription; she gave me a plan to manage it. Left feeling understood and like I could handle it.