Patient Experience
I've been seeing Dr. Tanmesh Sahu for my diabetes and blood pressure for about five years now. He's the first doctor who actually remembers my history from one visit to the next without me having to repeat everything. The clinic at Medicover can get busy, sure, but he never rushes me. He explains why he's adjusting a dosage or suggesting a new test. It's that consistency that makes you trust someone with your long-term health.
My 82-year-old mother was admitted with a bad chest infection. Dr. Sahu was so good at explaining things to us, her worried kids. He didn't just use medical jargon; he drew a little diagram on a notepad to show what was happening in her lungs. He gave us his direct number and actually answered when we called at night with questions. He treated her, and us, with real respect. We felt included, not just talked at.
Had a weird rash that wouldn't go away. Went to Medicover, saw Dr. Sahu. He took one look, asked a couple of questions, and knew what it was. Prescription worked in like three days. No fuss, fixed the problem. Would go back.
So, I woke up with this crushing pain in my side. Panicked, went to Medicover's emergency. Dr. Sahu was on duty. I was sweating and honestly, a bit scared. He was calm, asked very specific questions while the nurse got me settled. He said it was likely a kidney stone, but ordered a scan to be sure. While we waited for the results, he sat down and explained exactly what the different possibilities were and what we'd do for each one. It wasn't just 'wait and see.' That conversation took the fear out of it. The scan confirmed the stone, his treatment plan worked, and he even followed up with a call two days later to check on the pain. It felt like he was really seeing *me*, not just the chart.