Patient Experience
I was really nervous going in. It was my first time at Lilavati for a persistent stomach issue, and I was convinced it was something serious. Dr. Jacob just had a calm way about him. He listened to all my worries without rushing, explained everything in simple terms, and by the end of the appointment, I felt silly for having worked myself up so much. He just made it feel manageable. The relief was huge.
Had a skin infection that wasn't clearing up. Went to Dr. Vinay Jacob at Lilavati. He diagnosed it quickly, prescribed a different cream, and it was gone in a week. Efficient, clear instructions. Parking at the hospital is always a hassle, but the appointment itself was straightforward and effective.
One doesn't always expect such kindness in a big hospital. I was feeling quite poorly, and Dr. Jacob was so gentle in his manner. He took his time, asked about my routine, and didn't just look at the chart. His advice was practical and considerate. It felt like he truly cared to see me get better, not just treat a symptom.
Wow, what a difference! I'd been dragging myself around for weeks with fatigue and just feeling 'off.' My friend pushed me to see Dr. Jacob. He ran some tests, figured out it was a vitamin deficiencysomething so simple! Started the supplements he suggested and I'm back to my old self. Honestly, I wish I'd gone sooner! He's great.