Patient Experience
I'd been to three doctors over six months for this crushing fatigue and joint pain. Everyone had a different theory. Dr. Wasim was the first one who actually sat me down, listened to my whole history again, and ordered a very specific set of blood tests nobody else had thought of. Turns out it was a rare autoimmune thing. He explained it to me in plain English, no jargon, and we started treatment that week. I finally feel like myself again.
Had to get a colonoscopy, which honestly scared me more than I let on. The prep was the worst part, obviously. But the day of, Dr. Wasim and his team at Nanavati Max made it so straightforward. He checked in before I went under, cracked a small joke to lighten the mood, and the next thing I knew I was in recovery. Everything was clear. It was just a routine check, but they treated it with real care.
Parking at the hospital was a nightmare that day, I was already flustered. But from the front desk to the nurses in Dr. Wasim's clinic, everyone was so calm and kind. The place itself is quiet and clean, which helps when you're waiting. One nurse even noticed I looked anxious and offered me a glass of water. It's those little things that make a stressful visit bearable.
What I remember most is how Dr. Wasim talks to you. I was nervous at first, bringing up some embarrassing symptoms. He didn't rush me, just listened and nodded. He has this very calm, direct way of explaining things that makes you feel like you're in capable hands, not just being processed. He remembered small details from my last visit, which made a big difference.