Patient Experience
Needed a basic mole removal. Honestly, I was nervous about any kind of cut. Dr. Shetty was really straightforward about the whole thing at Medicover. The procedure itself was over in what felt like a few minutes, and she kept talking to me the whole time about Mumbai traffic to keep my mind off it. The follow-up was simple, and it healed up just fine. Sometimes simple is good.
Parking at Medicover was a nightmare that day, I was already flustered. But the front desk staff sorted me out quickly and the nurse who took my vitals was so calm. The whole place just felt clean and organized, which helped quiet my nerves before seeing the doctor. It made the visit less stressful than I expected.
My kid was really scared about getting stitches. Dr. Shetty didn't just talk to me; she got down on her level, showed her the tools first, and let her hold the stethoscope. She turned what could have been a traumatic scream-fest into something my daughter now brags about. That kind of patience with a frightened child is everything.
I'd been having these weird stomach pains on and off for a month. I was nervous at first, thinking the worst. Dr. Pandey really listened to everythingwhat I ate, when it hurt. She didn't rush me. We did some tests to rule things out, and she diagnosed a food intolerance I never would have guessed. She walked me through the diet changes slowly. It's been two months now, and the pain is completely gone. I feel like I got my life back.
I'd been to a couple of doctors for this nagging fatigue and stomach thing, and everyone just said it was stress. Honestly, I was starting to think it was all in my head. Dr. Akhil was different. He actually listened to the whole, messy story, asked questions no one else had, and ordered a specific test. Turns out it was a weird vitamin deficiency mixed with a mild food intolerance. Not life-threatening, but it explained everything. He didn't just shrug me off.
Had to get a small cyst removed from my back. Simple thing, but I was pretty nervous about the whole process. Dr. Akhil and his nurse walked me through each step before they did it, which really helped. The procedure itself was quick, and he kept checking if I was okay. The whole thing was over before I knew it, and the follow-up was just as straightforward. It felt very routine for them, which was exactly what I needed.
Look, Medicover's parking is always a bit of a hunt, I won't lie. But once you're inside, it's calm. What stood out was the front desk lady who saw I was flustered and helped me sort my papers. Then the nurse who took my vitals was really kind, cracking a small joke to lighten the mood. The environment felt organized, not chaotic. It made waiting for my appointment with Dr. Akhil much less stressful.
My kid was really sick and scared of doctors. Dr. Akhil didn't just talk to me; he got down on my daughter's level, showed her his stethoscope, let her listen to her own heartbeat first. He explained what he was doing in a way she could understand. He was patient, even when she was fussy. That meant more to us than any medicine. He treated her like a person, not just a patient.