Patient Experience
Had to get a colonoscopy – not exactly anyone's idea of a good time. I was pretty nervous about the whole process. Dr. Mohan's team walked me through every single step beforehand, so there were no surprises. The day of, the procedure itself was over before I knew it. Woke up feeling fine, and Dr. Mohan came by with the all-clear results himself. Honestly, it was smoother than my last dentist appointment.
The parking at Nanavati is always a bit of a hunt, I'll be honest. But once I got inside for my appointment with Dr. Mohan, it was different. The front desk lady remembered my name from my last visit, which was nice. The waiting area was calm, not that harsh fluorescent light you see everywhere. Even the nurse who took my vitals was really gentle and cracked a joke about the weather. It just felt less clinical, which helped my anxiety a lot.
What stuck with me about Dr. Mohan wasn't just the medicine. My father was his patient, and things weren't looking good. Dr. Mohan never rushed us. He'd pull up a chair, look my dad in the eye, and explain things so patiently, even when we asked the same question twice. He treated my dad with such dignity, especially near the end. That kind of compassion, you don't forget that.
My vision had been getting weirdly distorted for months, and two other doctors just said I needed stronger glasses. Dr. Neepa actually listened when I described the wavy lines. She ran a different set of tests and found it was a macular issue, not a simple prescription change. I was scared, but she drew me a picture of what was happening and laid out a clear plan. Starting treatment early probably saved my central vision.
I needed cataract surgery and honestly, I was nervous at first. But the whole thing was so straightforward. Dr. Neepa explained everything in the consultation, no rushing. On the day, the procedure itself was quick—I was in and out of Nanavati in a few hours. My sight the next morning was clearer than it had been in years. It just worked like it was supposed to.
Parking at Nanavati was a nightmare that day, I had to circle for ages. But once I got inside for my appointment with Dr. Neepa, the difference was stark. The front desk staff saw I was flustered and were really kind. The clinic area was calm and clean, and one of the assistants, Rohan, kept cracking gentle jokes while doing the pre-test scans, which totally broke the ice. It made the wait feel less stressful.
What stuck with me about Dr. Neepa was how she talks to you. She doesn't just look at the chart. Before my laser procedure, she noticed I was tapping my foot like crazy. She put her tablet down, looked right at me and said, 'Tell me what's on your mind.' We talked for five minutes about my silly fear of the laser sound. She didn't dismiss it. That personal touch meant more than any brochure.
I was so scared about my ear issue, convinced it was something awful. Dr. Jimit was just so calm and explained everything in a way I could actually understand. He didn't rush me at all, even though I had a million questions. Left Nanavati feeling like a huge weight was off my shoulders.
Chronic sinusitis was wrecking my productivity. Saw Dr. Jimit at Nanavati. He diagnosed the root cause quickly, proposed a clear treatment plan, and it worked. Efficient, effective, got me back on track.
Had a weird lump in my neck, freaked me out. Went to Dr. Jimit. Straight shooter—told me what it likely was (and wasn't), ordered the right scan, and sorted it. No fluff, just facts and a solution. Good guy.
My kid had recurring tonsillitis, and we were going in circles. Appointment with Dr. Jimit felt different. He actually looked at the whole history, not just the last visit. The waiting room was packed, but he still took his time with us. He walked us through the pros and cons of surgery so clearly, even drew a little diagram. We finally felt confident making a decision. The whole process, from consult to post-op at Nanavati, was smooth because he set clear expectations.
My dad was admitted with severe breathing trouble and honestly, we were all panicking. Dr. Prashant was the one who actually sat us down in the waiting area and drew a simple diagram on a notepad to show what was happening in his lungs. He called my sister directly with updates when she couldn't be there. He didn't just treat the patient; he looked after the whole family through a really scary time.
Our 8-year-old, Aarav, developed this scary, persistent cough that kept him up all night. We saw two other doctors who just prescribed stronger meds. Dr. Prashant at Nanavati was different. He got down on his knee to talk to Aarav first, asked him about his cricket matches. He figured out it was a tricky allergy trigger, not just an infection. The treatment plan was so much gentler and it actually worked. Seeing my kid sleep through the night again... that's everything.
Had a stubborn chest thing for weeks. Went to Dr. Prashant. He listened, asked straight questions, ordered the right scan. Explained it clearly, no fancy jargon. Got me on a treatment that fixed it. Parking at Nanavati was a hassle, but the doc was direct and got results. That's what I needed.
I've been an asthmatic my whole life, so I thought I'd heard it all. Last winter, I had a flare-up that my usual inhaler just wouldn't touch. I remember sitting in Dr. Prashant's clinic, wheezing, feeling pretty defeated. Instead of just increasing my dose, he spent a good 20 minutes walking me through my daily routine—my morning walk by the sea, the dust from a recent home renovation. He connected the dots I'd missed. We adjusted my meds slightly, but his main advice was about managing my environment. It was a slow process, not an instant fix, but for the first time in years, I got through spring without a major attack. He treats the person, not just the lung sounds.
Honestly, I was terrified walking into Nanavati. Bone marrow transplant? It sounded huge. I’d read too much online and my hands were shaking in the waiting room. But Dr. Prasad… he just had this calm way of talking. He didn’t rush. He drew diagrams on a notepad for me, explained things in words I could actually understand, and somehow made this massive procedure feel like a series of manageable steps. I left his office still scared, sure, but for the first time, I felt like I could actually do this. He made me feel like a person, not just a patient.
Needed a BMT. Consulted Dr. Prasad at Nanavati. He was clear, direct, and gave me the facts without sugarcoating. Explained the risks, the process, the timeline. His team was efficient. The hospital parking is always a hassle, but the care was coordinated. He answered every question I had without any fluff. Got the transplant. Recovery was tough, but the plan was solid. I'm doing well now. Would recommend him for his straightforward approach.
It’s a quiet thing, going through something like this. Dr. Prasad has a gentle manner that suited me. He never spoke over me, always listened first. Even when I was too tired to form proper questions, he seemed to understand. There was one long afternoon in the hospital room where I just felt very low, and he sat for a few extra minutes just talking about ordinary things. It meant a lot. His skill is obvious, but it’s his kindness I’ll remember most. The nurses on his team are wonderful, too.
What a journey! From the initial diagnosis panic to now feeling like myself again. Dr. Prasad and his team are fantastic. He’s got this positive energy that’s contagious – even on the hard days, he’d find something to point to that was going right. The procedure itself went smoothly, and his follow-up is great. I bugged him with a million messages on the portal, and he or his assistant always got back to me fast. I’m back to walking my dog and feeling good. So glad we found him!
I've been under Dr. Nagraj's care for over two years now for my follow-ups. You get to know a doctor's real character when you see them month after month. He never rushes, even when he's clearly busy. He remembers the small things—asks about my garden, remembers my daughter's exams. The treatment plan we started with at Nanavati was solid, but it's this consistency that's made living with this manageable. I trust him because he's shown up, every single time.