Patient Experience

Patient experience at Nanavati Hospital Mumbai – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiology, Cardiac Surgery, Joint Replacement, making Nanavati Hospital Mumbai a preferred hospital in Mumbai for planned and emergency treatment.
At my age, you worry about...
May 23, 2026
Doctor: Dr. Snehal Jhaveri Hospital: Nanavati Max Hospital

At my age, you worry about being a bother. Dr. Snehal never made me feel that way. My hearing had gotten so poor, and she explained everything so clearly, without rushing. The hospital is very nice, though I did have to wait a bit past my appointment time. She has a very calm way about her that put me right at ease.

I was so scared to get...
May 23, 2026
Doctor: Dr. Snehal Jhaveri Hospital: Nanavati Max Hospital

I was so scared to get my ears checked—I hate anything medical. Dr. Snehal was amazing. She talked me through every single step before she did it, and her assistant was really kind too. I went in feeling like a ball of nerves and left feeling like I’d actually been listened to. Huge relief.

Had a stubborn sinus thing for...
May 23, 2026
Doctor: Dr. Snehal Jhaveri Hospital: Nanavati Max Hospital

Had a stubborn sinus thing for weeks. Went to Dr. Snehal at Nanavati. She fixed it. Straightforward, knew her stuff, no unnecessary drama. Good experience.

Okay, so this earache started on...
May 23, 2026
Doctor: Dr. Snehal Jhaveri Hospital: Nanavati Max Hospital

Okay, so this earache started on a Tuesday, just a dull throb. By Friday, I couldn't sleep. I booked the first available at Nanavati, which was with Dr. Snehal. The parking garage was packed, so I was already flustered when I got to her office. She took one look, asked a few smart questions about my recent cold, and showed me on a little screen what was going on in there—it was fascinating. She laid out two clear options for treatment, let me choose, and the prescription she called in started working that same night. The whole thing just felt... handled.

My kid had these weird dizzy...
May 23, 2026
Doctor: Dr. Avinash Walawalkar Hospital: Nanavati Max Hospital

My kid had these weird dizzy spells for months, and we saw a few doctors who couldn't figure it out. Honestly, we were starting to think it was all in his head. Dr. Avinash was different. He spent ages looking at the old scans, asked my son a ton of questions I hadn't even thought of, and ordered one specific test. Turned out it was a rare inner ear thing. He explained it to us with a diagram on his notepad. We finally have a treatment plan that's working.

I needed my tonsils out as...
May 23, 2026
Doctor: Dr. Avinash Walawalkar Hospital: Nanavati Max Hospital

I needed my tonsils out as an adult, which everyone said would be rough. I was pretty nervous about the recovery. The surgery itself was straightforward, and Dr. Avinash made sure I knew exactly what to expect. The worst part was probably the parking situation at Nanavati that morning! But the procedure went just as he said it would. Recovery wasn't a picnic, but it was manageable because he'd prepared me so well. No surprises.

The whole experience at Nanavati was...
May 23, 2026
Doctor: Dr. Avinash Walawalkar Hospital: Nanavati Max Hospital

The whole experience at Nanavati was less stressful than I'd feared. The front desk staff helped me sort out my insurance paperwork without making me feel like an idiot. The waiting area is calm, and even though I had to wait a bit past my appointment time, a nurse came out to apologize and offer water. It felt like the clinic actually ran smoothly, which isn't always the case. Dr. Avinash's team clearly has their act together.

Look, I'm not great with doctors....
May 23, 2026
Doctor: Dr. Avinash Walawalkar Hospital: Nanavati Max Hospital

Look, I'm not great with doctors. I get anxious. But Dr. Avinash has this really calm way about him. He didn't rush me. When I told him I was scared about the sinus scope, he talked me through each step before he did it and checked in the whole time. He actually listened to my rambling worries instead of just nodding. It sounds small, but it made a huge difference. I felt like a person, not just another case.

My father’s hearing had gotten so...
May 23, 2026
Doctor: Dr. Ashutosh N. Shetty Hospital: Nanavati Max Hospital

My father’s hearing had gotten so bad he was starting to withdraw. We were all worried. Dr. Ashutosh didn’t just talk to us about the procedure; he drew simple diagrams on his notepad to show my dad exactly what he’d do. He answered my brother’s long list of questions without rushing. After the surgery, when Dad heard his granddaughter’s voice clearly for the first time in years, we all got a bit emotional. Dr. Ashutosh just smiled and said, ‘That’s the best result we could hope for.’ It meant the world to us.

My son needed his tonsils out....
May 23, 2026
Doctor: Dr. Ashutosh N. Shetty Hospital: Nanavati Max Hospital

My son needed his tonsils out. I was a nervous wreck. The hospital was busy, and we waited a bit, but once we saw Dr. Ashutosh, he put us at ease. He spoke directly to my boy in a calm voice, explaining things so a 7-year-old could understand. He told me exactly what to expect after—the sore throat, the ice cream diet. He was right about every step. The follow-up call from his team to check in was a nice touch. My son is doing great now.

My wife had a persistent sinus...
May 23, 2026
Doctor: Dr. Ashutosh N. Shetty Hospital: Nanavati Max Hospital

My wife had a persistent sinus issue for months. Other doctors just prescribed more sprays. Dr. Ashutosh listened quietly, looked at all her old scans, and suggested a different approach. He was very gentle in his manner. He said, ‘Let’s try this first, and if it doesn’t settle, we have a clear next step.’ That honesty was so refreshing. The first treatment plan worked. She’s finally sleeping through the night. We’re just so grateful for someone who really listened.

Wow, what a difference! I brought...
May 23, 2026
Doctor: Dr. Ashutosh N. Shetty Hospital: Nanavati Max Hospital

Wow, what a difference! I brought my mom in because she kept getting dizzy spells and was afraid to leave the house. Dr. Ashutosh figured out it was an inner ear problem. The whole process, from the tests to the simple exercises he gave her, was so straightforward. Mom was back on her feet in a few weeks, going to her temple and the market again. The relief is incredible! He’s got a great team at Nanavati, too. Really positive experience all around.

I've been under Dr. Premal's care...
May 23, 2026
Doctor: Dr. Premal Narkhede Hospital: Nanavati Max Hospital

I've been under Dr. Premal's care for my cirrhosis for over five years now. It's not about one big moment; it's about how he's been there through every scan, every blood test result, every adjustment in medication. He remembers the details without checking the file, asks about my family. When my condition worsened and we finally listed for a transplant at Nanavati, there was no panic. We had a plan we'd built together. That consistency, knowing exactly who you're dealing with, it's what gets you through something this big.

My brother needed a liver transplant....
May 23, 2026
Doctor: Dr. Premal Narkhede Hospital: Nanavati Max Hospital

My brother needed a liver transplant. We met Dr. Premal. He explained the procedure, the risks, the recovery timeline. No sugar-coating, no unnecessary details. He answered our questions directly. The team at Nanavati was coordinated. There were delays on surgery day—some mix-up with a prior case—but his team kept us informed. The surgery went as he said it would. My brother is home now, recovering on schedule. Dr. Premal did what he said he would do.

We were so scared when they...
May 23, 2026
Doctor: Dr. Premal Narkhede Hospital: Nanavati Max Hospital

We were so scared when they told us our father needed a transplant. Everything felt loud and rushed until we met Dr. Premal. He has a very calm way about him. He listened more than he talked at first. He drew little diagrams on paper, his handwriting is actually quite neat. The hospital is big and sometimes parking is a hassle, but his clinic felt like a quiet space. After the surgery, he'd visit my father and just... sit for a moment. Not just check the chart. It felt like care, not just treatment. We are so grateful for his kindness.

Honestly, I was a mess before...
May 23, 2026
Doctor: Dr. Premal Narkhede Hospital: Nanavati Max Hospital

Honestly, I was a mess before meeting Dr. Premal. My liver was failing, and I'd gotten three different opinions. He looked at my reports, leaned back, and said, 'Okay, we can fix this.' Just like that. His confidence wasn't arrogant; it was based on fact. The whole process at Nanavati was smooth—even when I was nervous and asked the same question twice, the nurses were patient. Post-surgery, when I took my first walk down the hall, he gave me a thumbs up. I'm six months out now, back to work, and I feel fantastic. What a difference!

I'd been to three doctors over...
May 23, 2026
Doctor: Dr. Wasim Khot Hospital: Nanavati Max Hospital

I'd been to three doctors over six months for this crushing fatigue and joint pain. Everyone had a different theory. Dr. Wasim was the first one who actually sat me down, listened to my whole history again, and ordered a very specific set of blood tests nobody else had thought of. Turns out it was a rare autoimmune thing. He explained it to me in plain English, no jargon, and we started treatment that week. I finally feel like myself again.

Had to get a colonoscopy, which...
May 23, 2026
Doctor: Dr. Wasim Khot Hospital: Nanavati Max Hospital

Had to get a colonoscopy, which honestly scared me more than I let on. The prep was the worst part, obviously. But the day of, Dr. Wasim and his team at Nanavati Max made it so straightforward. He checked in before I went under, cracked a small joke to lighten the mood, and the next thing I knew I was in recovery. Everything was clear. It was just a routine check, but they treated it with real care.

Parking at the hospital was a...
May 23, 2026
Doctor: Dr. Wasim Khot Hospital: Nanavati Max Hospital

Parking at the hospital was a nightmare that day, I was already flustered. But from the front desk to the nurses in Dr. Wasim's clinic, everyone was so calm and kind. The place itself is quiet and clean, which helps when you're waiting. One nurse even noticed I looked anxious and offered me a glass of water. It's those little things that make a stressful visit bearable.

What I remember most is how...
May 23, 2026
Doctor: Dr. Wasim Khot Hospital: Nanavati Max Hospital

What I remember most is how Dr. Wasim talks to you. I was nervous at first, bringing up some embarrassing symptoms. He didn't rush me, just listened and nodded. He has this very calm, direct way of explaining things that makes you feel like you're in capable hands, not just being processed. He remembered small details from my last visit, which made a big difference.

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VO-284, Eldeco Centre 110017