Patient Experience
Needed a liver transplant and my schedule was insane. Dr. Harshit got straight to the point, explained the process without sugarcoating it, and his team at Nanavati Max ran like clockwork. I'm back at work three months post-op. That's the result I needed.
Our 8-year-old son was so sick, and we were terrified. Dr. Harshit was the first doctor who sat with us for an hour, drawing pictures to explain what was wrong with his liver. He never talked down to us. The day of the transplant, he came out himself to tell us everything went well, and he checked on our boy twice a day, even on Sunday. Seeing our son laugh again is everything.
Look, I was scared. Liver failure isn't a joke. Found Dr. Harshit. Guy knows his stuff. He told me how it was, the good and the bad, no fluff. The hospital was busy, sure, but his team was on it. I'm here, aren't I? That says it all.
I remember sitting in the waiting room at Nanavati Max, my hands shaking. I'd seen a couple of doctors already and felt like just another case file. Then I met Dr. Harshit. He listened to my whole history, asked about my family, and actually remembered those details later. The surgery was big, and recovery had its rough days—the physio was tough—but he was consistently calm and clear every step of the way. It wasn't just a procedure; it felt like someone was genuinely steering the ship through a storm.
I was a total wreck before seeing Dr. Lalit. My liver numbers were off and I'd convinced myself it was something awful. He walked in, sat down, and just talked to me like a normal person. Explained everything in simple terms, didn't rush me. I left Nanavati feeling like I could breathe again. He just has this calm way about him.
Our 16-year-old son was diagnosed with a liver condition and we were terrified. Dr. Lalit at Nanavati saw him. He didn't just talk to us; he looked our son in the eye and explained what was happening to HIS body. He made a complicated treatment plan feel manageable. We had a million questions at every step, and his team never made us feel like a burden. Watching our kid go from scared to actually understanding and coping... that's because of Dr. Lalit's care.
Had a liver issue. Saw Dr. Lalit. He got straight to the point, ordered the right tests, fixed the problem. No fuss. Parking at Nanavati is always a hassle, but the appointment itself was efficient. Would recommend.
It started with just feeling tired all the time. My local doctor ran some tests, saw my liver enzymes were high, and referred me to Dr. Lalit at Nanavati. I remember the first appointment, waiting in his office looking at the degrees on the wall. He came in, reviewed my file, and asked about my diet and stress levels—things my other doc hadn't. He connected dots I didn't see. The treatment wasn't just pills; it was practical lifestyle changes he explained the 'why' behind. A year later, my numbers are normal. The journey felt like a partnership, not just a prescription.
I was so scared going in for my first procedure. Dr. Sudheer talked me through everything before they even started, and his calm voice made a huge difference. The whole thing was way less scary than I'd built up in my head. I'm just really relieved it's over and he was so kind.
As an older patient, one worries about these hospital visits. Dr. Sudheer at Nanavati Max was very considerate. He explained my angiogram in simple terms and ensured I was comfortable throughout. The staff was also attentive. A smooth experience, for which I am grateful.
Had a blockage, needed a stent. Dr. Sudheer did the job. No fuss, clear explanation, got it done. Follow-up was straightforward. Good doctor.
My story starts with a pain in my leg that wouldn't go away. My GP sent me to Nanavati Max, and I'll be honest, the word 'procedure' had me on edge. From the first meeting, Dr. Sudheer was different. He drew a simple diagram on his notepad to show exactly what the angioplasty would involve. On the day, I was nervous waiting, but he cracked a small joke as they prepped me, which broke the tension. The recovery has been great—I can walk my dog again without stopping. It felt like he cared about the person, not just the problem.
I was so scared about my ear surgery. Dr. Hiren actually sat down and drew me a picture of what he was going to do. He talked really calmly the whole time, even when I asked the same question twice. My hands were shaking in the waiting room, but by the time I went in, I felt okay. It went fine, and my hearing is so much better now.
My 78-year-old father was admitted with a severe sinus infection that was getting complicated. Dr. Hiren was the one who called me personally after each scan to explain what it showed, in words I could actually understand. He never made us feel rushed, even when we had a list of questions. He treated my dad with such kindness, and kept us in the loop about every single decision. We felt like family was looking after him.
Had a persistent throat issue for months. Saw Dr. Hiren at Nanavati. He figured it out fast, explained the treatment plan clearly. No nonsense, got the job done. I'm feeling better. Would recommend.
Okay, so this is a bit of a story. I'd had this weird pressure in my head for almost a year, seen a couple of doctors who just said it was allergies. Went to Nanavati and got Dr. Hiren. The wait was a little long, I won't lie, but when he came in, he spent a solid 20 minutes just asking me questions—really specific ones I'd never been asked before. He had this hunch, ordered a particular scan the others hadn't. Turns out, it was a very specific sinus problem. The procedure itself was quick, and he called me the next evening to check how I was feeling. The pressure is completely gone. It was like he actually listened to the whole story, not just the symptoms.
My case was complicated—the tumor was in a tricky spot and other doctors were hesitant. Dr. Kaustav didn't sugarcoat it, but he laid out a clear, step-by-step plan for radiation that actually made sense. He took the time to draw diagrams for my family. It wasn't easy, but following his roadmap got me through. I'm back to work now, which I didn't think would be possible six months ago.
I needed a standard round of radiation after surgery. Honestly, I was nervous at first—you hear all sorts of things. But Dr. Kaustav's team had it down to a science. The appointments were on time, the process was explained simply each day, and the whole thing was surprisingly straightforward. It felt very controlled, which is exactly what you want.
Parking at Nanavati is always a bit of a hunt, I won't lie. But once you're inside, the radiation oncology department feels calm. The front desk staff remembered my name after the first visit, and the technicians were really kind, always asking if I was comfortable before starting. It's a stressful time, but those small things made a real difference.
What stuck with me was how Dr. Kaustav talks to you. He doesn't rush. During consultations, he'd sit back, listen to all my random worries, and answer without using confusing medical jargon. He has this quiet way of making you feel like you're the only patient he has that day, even though you know he's incredibly busy.