Patient Experience

Patient experience at Nanavati Hospital Mumbai – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiology, Cardiac Surgery, Joint Replacement, making Nanavati Hospital Mumbai a preferred hospital in Mumbai for planned and emergency treatment.
My son’s first appointment with Dr....
May 23, 2026
Doctor: Dr. Manish Agarwal Hospital: Nanavati Max Hospital

My son’s first appointment with Dr. Manish was terrifying. I was a mess. But he just sat with us, explained everything in simple words, and never rushed. He made my little boy laugh. I left Nanavati feeling like we could actually do this.

As a grandparent, you feel so...
May 23, 2026
Doctor: Dr. Manish Agarwal Hospital: Nanavati Max Hospital

As a grandparent, you feel so helpless. When my granddaughter was diagnosed, the world stopped. Dr. Manish didn’t just talk to the parents; he made sure I understood the plan too. He’d answer my calls and never made me feel like I was asking a silly question. That meant everything.

Dr. Manish is great. Straight to...
May 23, 2026
Doctor: Dr. Manish Agarwal Hospital: Nanavati Max Hospital

Dr. Manish is great. Straight to the point, tells you how it is. No sugarcoating, but you can tell he cares. The hospital’s busy, but he makes time. Good doctor.

We’d been to two other hospitals...
May 23, 2026
Doctor: Dr. Manish Agarwal Hospital: Nanavati Max Hospital

We’d been to two other hospitals before someone finally referred us to Dr. Manish at Nanavati. The first thing I noticed was how quiet his voice was in the consultation room. My daughter, who’d been hiding behind me, actually peeked out when he showed her the silly cartoon character on his stethoscope. The treatment road has been long, and there was one scary night where we had to call. He was there within twenty minutes, still in his casual clothes, and just sat by her bed until her fever broke. It’s those moments, not just the big decisions, that make you trust someone completely.

My dad was really scared about...
May 23, 2026
Doctor: Dr. Deepak P. Vyas Hospital: Nanavati Max Hospital

My dad was really scared about his scan results at Nanavati. Dr. Deepak called me directly after reading the films. He didn't just give a report; he drew me a simple diagram on a notepad to show exactly what was going on and what the next steps should be. He gave me his direct line for follow-up questions. It made a horrible situation feel manageable.

I've been seeing Dr. Deepak for...
May 23, 2026
Doctor: Dr. Deepak P. Vyas Hospital: Nanavati Max Hospital

I've been seeing Dr. Deepak for follow-up scans on a chronic lung condition for about 7 years now. What I appreciate is that he remembers me and my history. He doesn't just compare my scan to the last one; he'll pull up the one from three years ago to show me a trend. I trust his reading completely because he knows the whole story, not just the single image. The consistency is everything.

Had an MRI for a knee...
May 23, 2026
Doctor: Dr. Deepak P. Vyas Hospital: Nanavati Max Hospital

Had an MRI for a knee injury. Dr. Deepak read it. Got the report fast, and he explained it in plain English—showed me the torn bit on the screen. No fluff. Told me exactly what it meant for my recovery. Solid doctor.

The whole thing started with this...
May 23, 2026
Doctor: Dr. Deepak P. Vyas Hospital: Nanavati Max Hospital

The whole thing started with this weird, persistent pain in my side. My GP sent me to Nanavati for a scan. I was in the waiting room, nervous, scrolling on my phone to distract myself. When my name was called, Dr. Deepak was there with the tech. The scan itself was quick, but the wait after felt long. Then he came back in, sat down, and said, 'Okay, let's walk through what we're seeing.' He didn't rush. He pointed out the shadow on the image, explained why it was likely a benign cyst and not the scary thing I'd imagined, and scheduled a follow-up scan in 6 months just to be safe. He turned a moment of panic into a clear plan.

My knee had been a mystery...
May 23, 2026
Doctor: Dr. Gautam JK. Tawari Hospital: Nanavati Max Hospital

My knee had been a mystery for two years. Saw three other doctors, got three different opinions. Dr. Gautam actually sat down with my old scans, then ordered one specific new one. He pointed to a tiny shadow I'd never even noticed and said, 'That's your problem, a hidden osteochondral defect.' It wasn't what I wanted to hear, but finally having a real answer, a name for the pain, was a massive relief. The surgery was tough, but he was clear about every step.

I needed a carpal tunnel release,...
May 23, 2026
Doctor: Dr. Gautam JK. Tawari Hospital: Nanavati Max Hospital

I needed a carpal tunnel release, which honestly scared me more than it should have. The day of, I was pretty nervous. Dr. Gautam walked in, marked my wrist, and just said, 'We'll have you out in 45 minutes.' And he was right. The whole thing felt very standard, almost routine for them, which in a weird way made me feel safer. I was typing again, carefully, within a week. Sometimes straightforward is exactly what you need.

Parking at Nanavati is always a...
May 23, 2026
Doctor: Dr. Gautam JK. Tawari Hospital: Nanavati Max Hospital

Parking at Nanavati is always a bit of a hunt, I won't lie. But once I got inside, the whole process was smooth. The front desk lady remembered my name from my call, and the nurse who took my vitals was chatting with me about the rain to keep my mind off the wait. The place feels calm, not like a typical busy hospital. It made a long day of consultations and X-rays much less stressful.

What I'll remember most is how...
May 23, 2026
Doctor: Dr. Gautam JK. Tawari Hospital: Nanavati Max Hospital

What I'll remember most is how he talked to my mom. She's 80 and was terrified about my hip replacement. Dr. Gautam pulled up a chair, looked her right in the eye, and explained everything in simple terms, drawing on a notepad. He never rushed her questions. He treated her worry with real respect. That meant just as much to me as the surgery itself.

When my dad was diagnosed, our...
May 23, 2026
Doctor: Dr. Ganesh Nagarajan Hospital: Nanavati Max Hospital

When my dad was diagnosed, our whole family was in a panic. Dr. Ganesh was the first doctor who actually sat us all down and explained things in a way we could understand, without sugarcoating it but also without making us feel hopeless. He always returned our calls, even late, and talked to my sister who lives abroad. The hospital parking is a nightmare, but honestly, after dealing with him, we felt like we finally had someone fighting with us.

As someone who runs two companies,...
May 23, 2026
Doctor: Dr. Ganesh Nagarajan Hospital: Nanavati Max Hospital

As someone who runs two companies, time and clear outcomes are everything. Dr. Ganesh got straight to the point. He laid out a treatment plan for my condition that was efficient and evidence-based. No fluff, no wasted visits. I'm back to work and feeling good. He knows his stuff and respects your time.

Look, I was scared. Cancer's a...
May 23, 2026
Doctor: Dr. Ganesh Nagarajan Hospital: Nanavati Max Hospital

Look, I was scared. Cancer's a scary word. Dr. Ganesh didn't mess around. He told me what we were dealing with, what the plan was, and what to expect. He's direct, which I appreciated. The chemo was rough, I won't lie, but he and his team managed the side effects well. I'm in remission now. Good doctor.

My journey with Dr. Ganesh started...
May 23, 2026
Doctor: Dr. Ganesh Nagarajan Hospital: Nanavati Max Hospital

My journey with Dr. Ganesh started with a persistent stomach ache I kept ignoring. At Nanavati, after all the scans, he was the one who delivered the news. I remember his office had this very calm, soft light. He didn't rush me. He drew diagrams on a notepad, showing where the tumor was and how the surgery would work. There was one day post-op where I had a bad reaction to a medication; he was there at 8 PM adjusting everything. It's been a long road with follow-ups and scans, but he remembers small details about my life from visit to visit, which makes it feel personal, not just clinical. I trust him completely.

My cirrhosis diagnosis was five years...
May 23, 2026
Doctor: Dr. Gaurav Chaubal Hospital: Nanavati Max Hospital

My cirrhosis diagnosis was five years ago. Dr. Gaurav has been my doctor since the first consultation. He doesn't sugarcoat things, which I appreciate. We've managed my condition together, adjusting medications, watching my diet, planning for the possibility of a transplant. The team at Nanavati knows me by name. When my numbers spiked last year, he got me in right away. It's this consistency that lets me sleep at night. I'm still here, still under his care, and that's what matters.

Needed a liver transplant. Researched doctors....
May 23, 2026
Doctor: Dr. Gaurav Chaubal Hospital: Nanavati Max Hospital

Needed a liver transplant. Researched doctors. Chose Dr. Gaurav. He explained the procedure, the risks, the recovery timeline clearly. No fluff. The hospital system is big, so sometimes you wait a bit for a scan, but his team is efficient. Surgery went as planned. Follow-ups are strict. I'm doing what I'm told. Results are good. That's it.

The whole idea of a transplant...
May 23, 2026
Doctor: Dr. Gaurav Chaubal Hospital: Nanavati Max Hospital

The whole idea of a transplant was so frightening. I was very nervous at first, hardly speaking. Dr. Gaurav has a calm way about him. He listened more than he talked in those early meetings. He made sure my family understood everything, which helped ease my mind. Even on busy days, he never made me feel rushed. The care felt very personal. I'm just so grateful for his kindness through such a difficult time.

After years of feeling awful, finally...
May 23, 2026
Doctor: Dr. Gaurav Chaubal Hospital: Nanavati Max Hospital

After years of feeling awful, finally getting a new liver with Dr. Gaurav has been incredible! I have energy again! The first time I could walk around the block without getting winded, I almost cried. Yeah, the parking garage at Nanavati is always full, but who cares? The difference in how I feel is night and day. His team is fantastic, always answering my million questions. I feel like I got my life back!

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VO-284, Eldeco Centre 110017