Patient Experience
I'd been to a couple of doctors for this nagging stomach pain, everyone said it was just acidity. Dr. Harshitha actually listened to the whole history, asked a bunch of questions I hadn't been asked before, and ordered a specific scan. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual tests. She explained it in a way that finally made sense. At Apollo, the whole process from her diagnosis to the surgery team was really coordinated.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the injection than the procedure! Dr. Harshitha was really calm about it, talked me through each step. It was over in maybe twenty minutes. The bandage was neat, and her instructions for care were clear—no confusing medical jargon. Follow-up was quick, and it healed up just fine.
The hospital itself is nice and clean, I'll say that. Parking was a bit of a hunt that morning, but once inside, the front desk people pointed me in the right direction. The nurse who took my vitals was friendly, cracked a small joke that actually relaxed me. It felt like the staff, from the reception to Dr. Harshitha's assistant, were all on the same page, which isn't always the case.
What stuck with me was how Dr. Harshitha talked to my elderly mother. She didn't just look at me for answers; she made direct eye contact with my mom, spoke clearly without talking down to her, and checked in to see if she understood everything. She has this quiet, patient way about her that just makes you feel like you're being heard, not processed.