Patient Experience
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Jyotsna actually listened, like, really listened to all the weird little details I thought were irrelevant. She ordered some specific tests others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. She explained the whole connection in a way that finally made sense. I'm on a simple treatment plan now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing—needles and all that. The procedure at Apollo BGS was over so fast. Dr. Jyotsna talked me through each step as she did it, which kept my mind off everything. The parking lot was packed that day, but once I was in, it was all very straightforward. No fuss, no drama, just a clean bandage and clear instructions for care.
The clinic was running a bit behind schedule, which I expected on a Monday morning. But what stood out was how the nurse at the front desk kept everyone updated and was genuinely apologetic for the wait. When I finally saw Dr. Jyotsna, her assistant was also really warm and efficient. The whole environment at the hospital felt calm and organized, not chaotic. It made a long visit much less stressful.
My teenage son needed a check-up and was being a typical grumpy teen about it. Dr. Jyotsna had this great way with him—she didn't talk down to him, asked him questions directly, and even got a smile out of him. She has a very calm, no-nonsense kind of warmth that puts you at ease. You can tell she's not just looking at a chart; she's looking at the person in front of her.