Patient Experience
My stomach issues had been dismissed as stress for months. Dr. Kavitha actually listened, really listened, and ordered tests others hadn't. It turned out to be something pretty rare, and her calm explanation of the treatment plan made a scary situation feel manageable. She didn't just treat a symptom; she found the root cause.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. Dr. Palled and her team at Apollo BGS made it so straightforward. The whole thing was over before I knew it, and the follow-up instructions were clear. It was just a simple, smooth experience from check-in to leaving.
Parking at Apollo was a nightmare that day, I won't lie. But once inside, the place felt calm. The front desk staff pointed me in the right direction without making me feel like a nuisance, and the nurse who took my vitals had a nice, easy way about her. It made waiting a bit easier.
You know how some doctors talk at you while staring at a screen? Dr. Kavitha isn't like that. She sits down, looks you in the eye, and asks how you're *really* doing. When I was worried about my dad's persistent cough, she explained everything in a way he could understand, without talking down to him. That kind of respect means a lot.