Patient Experience
For months, I just felt off—tired, achy, nothing specific. Other doctors were stumped. Dr. Kiran Kumar Shetty at Apollo BGS actually sat and listened to the whole confusing timeline. He ordered a couple of tests others hadn't thought of, and it turned out to be a tricky autoimmune thing. He explained it in a way that finally made sense. Starting treatment now, and I feel like we have a real path forward.
I needed a minor cyst removal. Honestly, I was nervous at first, but Dr. Shetty made it so straightforward. The procedure itself was quick, and he talked me through each step. The whole thing was done in a morning. Recovery's been exactly as he said it would be—no surprises. Sometimes simple is good.
The hospital itself is nice and calm, which helps when you're anxious. But what really stood out was the team. From the front desk person who helped me find my way to the nurse who double-checked if I was comfortable, everyone was kind. It felt coordinated, not rushed. Even when the parking lot was full and I was a bit flustered, they smoothed it over.
What I'll remember most is how Dr. Shetty talked to my elderly father. He didn't just address me; he knelt down to Dad's level, made eye contact, and used simple words without being patronizing. You could see my dad relax. That kind of respect and patience is rare. It meant the world to us.