Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Madhu actually listened. She asked a ton of questions I hadn't been asked before and ordered some specific tests. Turns out it was a tricky thyroid issue that was messing with everything else. She explained it all on a notepad, drawing little diagrams. I finally feel like we're getting somewhere after months of feeling lost.
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. The procedure itself at Apollo was quick, maybe twenty minutes. Dr. Madhu talked me through each step as she was doing it, which really helped. The parking lot was packed that morning, but once I got inside, everything moved along without a hitch. Follow-up was easy, and the scar is barely noticeable now.
The hospital itself is nice and calm, which matters when you're anxious. But what really stood out was the team. The nurse at the front desk saw I was confused about the forms and helped me fill them out. The lab technician was really gentle when taking blood. It felt like everyone, from the reception to Dr. Madhu's assistant, was on the same page and genuinely wanted to help. It made the whole visit less stressful.
What I remember most is how Dr. Madhu talks to you. She doesn't rush. When I told her my worries about starting a new medication, she didn't just dismiss them. She sat back, considered it, and we talked about the pros and cons until I felt comfortable. She has this quiet, steady way about her that makes you feel like you're in good hands, not just being processed. It's a rare thing these days.