Patient Experience
I'd been to a couple of doctors for months with this weird fatigue and stomach pain. Everyone said it was just stress. Dr. Vasudev at Apollo BGS was different. He actually sat and listened, really listened, to everything I said. He ordered some tests others hadn't thought of, and it turned out to be a tricky thyroid issue affecting my gut. He explained it in a way that finally made sense. I'm on treatment now and finally starting to feel like myself.
Had to get a minor cyst removed. Honestly, I was pretty nervous about the whole thing, even though everyone said it was simple. Dr. Vasudev walked me through the whole process on the day, didn't rush me, and cracked a couple of jokes that actually helped. The procedure itself was over before I knew it. The follow-up was quick and easy. Sometimes the simple stuff is what shows you a doctor's quality.
The hospital itself is nice, but what stood out was the team. From the front desk folks who helped me find my way to the nurse who saw I was anxious and brought me some water, everyone was kind. Even when the parking lot was packed and I was running late, they were understanding. It felt like a group of people working together, not just a doctor's office.
Look, I'm not great with doctors. I get quiet and just nod. Dr. Vasudev has this calm way about him that puts you at ease. He doesn't talk down to you. When he explained my treatment plan, he drew a little diagram on his notepad. It felt like he was talking *with* me, not *at* me. That kind of respect is rare.