Patient Experience
My hands were sweating in the waiting room at Apollo BGS. It was my first time seeing a doctor for stomach issues and I was really nervous, thinking the worst. Dr. Yousuf Rafi walked in and just had this calm way about him. He listened to all my jumbled-up worries without rushing. He explained everything in simple words, even drew a little diagram. By the end, I felt silly for being so scared. He just made it feel manageable.
Had a persistent cough for three weeks. Went to Apollo BGS, saw Dr. Yousuf Mohammed Rafi. He asked clear questions, checked me thoroughly. Said it was a bacterial infection, prescribed antibiotics. Cough cleared up in five days. Efficient, knew what he was doing. Parking at the hospital is always a hassle, but the appointment itself was straightforward.
I was feeling very poorly for a long time, just weak and tired. Meeting Dr. Rafi was such a kindness. He has a gentle way of speaking that puts you at ease. He didn't just look at my charts; he looked at me, asked how I was coping at home. His advice was thoughtful, and the treatment plan he suggested has helped me get some of my strength back. I'm very grateful.
What a relief! I'd been to two other doctors about my migraines and was getting nowhere. Then I found Dr. Rafi. Finally, someone who really dug into it! He asked about my diet, sleep, work stress—things no one else did. He put together a plan that's actually working. I've had two headache-free weeks for the first time in months. This guy knows his stuff!