Patient Experience
At my age, a hospital visit can be quite daunting. Dr. Venkatesh Murthy at Apollo BGS put me at ease immediately. He listened patiently to all my old-age complaints without dismissing them. His manner was very kind, and he ensured the nurses were attentive. I left feeling properly looked after.
Had a weird stomach issue that wouldn't go away. Went to see Dr. Venkatesh Murthy. He figured it out fast, gave clear instructions, and it worked. No fuss, got the job done.
I'd been feeling run down for weeks, just not myself. My appointment at Apollo was at 11, and I did end up waiting a bit, which I expected. When I finally saw Dr. Murthy, he didn't just glance at my chart. He asked about my work, my sleep, things I hadn't even connected to how I was feeling. He pieced it together like a puzzle—turned out it was a vitamin deficiency and stress. The treatment was simple, but it was his way of listening to the whole story that made the difference. I'm back to my old energy now.
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Girish was different. He actually sat and listened to every little thing, even the stuff I thought was silly. He ordered some specific tests others hadn't. Turned out it was a tricky gallbladder issue that wasn't showing up the usual way. I was nervous, but he explained it all in simple terms, and the surgery at Apollo BGS sorted me right out. He just figured it out when others couldn't.
Had to get a small cyst removed from my back. Honestly, I was more worried about the hassle than the procedure. The whole thing at Apollo was straightforward. Dr. Girish did it in his clinic room, chatted with me the whole time about my job to keep my mind off it. It was over before I knew it. The stitches were neat, healed perfectly. Sometimes simple things are done well, and that matters.
Look, the parking at Apollo BGS is always a bit of a scramble, I won't lie. But once I got in for my consultation with Dr. Girish G, it was smooth. The front desk people found my file quickly even though I was flustered, and the nurse who took my vitals was really kind. The place feels calm, which helped. Dr. Girish walked in right on time, which never happens! It just made the whole visit less stressful.
What I remember most is how he talked to my elderly mother. She was scared about some new medication. Dr. Girish didn't just rattle off instructions. He pulled his chair up close, looked her in the eye, and asked if she understood. He even drew a little sun and moon on a notepad for when to take the pills. It wasn't just care; it was kindness. You don't forget that.
Had a persistent stomach issue for weeks. Dr. Lakshmi at Apollo BGS got straight to the point, ordered the right tests, and had a clear treatment plan in one visit. No fluff, just fixed it. Back to work.
As an older person, I was quite anxious about my check-up. Dr. S S Lakshmi was very kind and patient, explaining everything in simple terms. She made me feel at ease, and the staff at the hospital were also very helpful. I left feeling reassured about my health.
Look, I hate going to the doctor. But I was feeling rough. Went to see Dr. Lakshmi. She listened, didn't judge my lifestyle, gave me meds that actually worked. Simple as that. Would go back if I had to.
I'd been putting off dealing with this nagging fatigue for months. The waiting room at Apollo was busy, I was a bit nervous. Dr. Lakshmi didn't rush me; she asked about my work, my sleep, things I hadn't even connected. She pieced it together as a vitamin deficiency and some stress. Started the supplements she suggested two weeks ago, and I finally feel like myself again. It wasn't some dramatic illness, but she found what was wrong.
At my age, you worry about being a bother. Dr. Prakash Rao never made me feel that way. He explained my arthritis options clearly, without rushing, and his nurse was very kind. The hospital is clean and calm, which matters when you're not as steady on your feet.
I've been seeing Dr. Prakash Rao for nearly ten years, first for my diabetes and now for general check-ups. What I value most is that he remembers me, my history, and my concerns without having to dig through the file. He doesn't jump to conclusions or chase every new trend. You get sensible, steady advice you can build your health around. That kind of consistency is rare.
Had a nasty stomach bug last week. Went to see Dr. Prakash Rao at Apollo BGS. Got in, he listened, gave a clear prescription, told me what to watch for. Fixed me up in a couple days. No fuss, just what I needed.
I was really nervous—just a general feeling of being unwell for weeks, tired all the time. My wife finally pushed me to go. The waiting room was busy, I'll admit. But when I got in to see Dr. Rao, he asked questions I hadn't even thought to mention. He connected some dots about my sleep and stress at work, ordered a couple of specific blood tests right there. It wasn't anything scary, just a vitamin deficiency and needing to manage stress better. He called me himself with the results. Felt like he actually solved the puzzle instead of just handing me a pill.
I'd been to a couple of doctors for months with this weird fatigue and stomach pain. Everyone said it was just stress. Dr. Vasudev at Apollo BGS was different. He actually sat and listened, really listened, to everything I said. He ordered some tests others hadn't thought of, and it turned out to be a tricky thyroid issue affecting my gut. He explained it in a way that finally made sense. I'm on treatment now and finally starting to feel like myself.
Had to get a minor cyst removed. Honestly, I was pretty nervous about the whole thing, even though everyone said it was simple. Dr. Vasudev walked me through the whole process on the day, didn't rush me, and cracked a couple of jokes that actually helped. The procedure itself was over before I knew it. The follow-up was quick and easy. Sometimes the simple stuff is what shows you a doctor's quality.
The hospital itself is nice, but what stood out was the team. From the front desk folks who helped me find my way to the nurse who saw I was anxious and brought me some water, everyone was kind. Even when the parking lot was packed and I was running late, they were understanding. It felt like a group of people working together, not just a doctor's office.
Look, I'm not great with doctors. I get quiet and just nod. Dr. Vasudev has this calm way about him that puts you at ease. He doesn't talk down to you. When he explained my treatment plan, he drew a little diagram on his notepad. It felt like he was talking *with* me, not *at* me. That kind of respect is rare.
My six-year-old, Aarav, had been running a fever for days that just wouldn't break. We were so scared. At Apollo, we had to wait a bit in the lobby, which was hard with a sick kid, but once we saw Dr. Javeed Nayeem, we felt heard. He didn't just talk to us; he got down on his knee to speak to Aarav directly, asked him about his favorite cartoon. He explained everything about the infection in a way we could actually understand, and his calmness rubbed off on us. Seeing my son smile at the doctor when we left meant more than any medicine.