Patient Experience
I'd been feeling off for months, tired all the time with weird aches. A couple of other doctors just shrugged. Dr. Patel was different. He actually listened, asked a ton of questions I hadn't even thought about, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on the standard panel. He explained it all clearly, without talking down to me. Finally having an answer, and a plan, was a huge relief.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Patel talked me through each step before he did it, which helped a lot. The procedure itself was quick, and he checked in the next day to see how the healing was going. It was just a simple thing, but he treated it with real care.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was really kind, got me sorted quickly, and the nurse who took my vitals had a great way of calming me down with some light chat. The whole place felt clean and calm, which matters when you're not feeling great.
What I remember most is how Dr. Patel sat down. He didn't stand over me or rush. When he told me I needed to start medication for my blood pressure, he saw I was worried and said, 'Let's talk about what's bothering you about this.' We just had a normal conversation about my lifestyle and fears. He felt like a person, not just an expert in a white coat.