Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Bhalerao actually listened to the whole history, even the parts I thought were irrelevant. He ordered a specific test the others hadn't, and it turned out to be something pretty rare. He explained it all to me with a diagram on his notepad—no fancy jargon. I'm on the right treatment now, and I finally feel like I'm getting somewhere.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Bhalerao made it seem like the most normal thing in the world. The whole thing at Apollo Nashik was over in maybe forty minutes. He checked in the next day himself to see how the stitches were holding up. It was so straightforward I almost felt silly for worrying.
The parking at Apollo was a bit of a mess that day, I won't lie. But once I got inside, the front desk people were really patient helping me find my way. The nurse who took my vitals had a nice way of chatting that calmed me down. It felt less like a factory and more like a place where people actually look at you.
What stuck with me about Dr. Bhalerao was how he talked to my elderly mother. She gets confused easily. He didn't rush her. He sat down, looked her in the eye, and repeated things until she nodded that she understood. He has this calm way about him that makes you feel like you're his only patient that day, even though the waiting room was packed.