Patient Experience
My mother was admitted with severe abdominal pain, and we were all very scared. Dr. Prakhar Gupta came to see her late in the evening, after his rounds. He didn't just talk to us; he drew a simple diagram on a notepad to explain what might be happening and the plan. He answered every one of my brother's anxious questions without making us feel rushed. The parking lot was a mess that day, but once we were with him, he made the whole situation feel manageable. Mom is home and recovering well now.
Took my father to Ashoka Medicover for a persistent cough. Dr. Gupta was direct and clear. He listened to my father's history, asked specific questions, and laid out two possible paths for tests in a way that made sense. No sugar-coating, but also no unnecessary alarm. He gave us a clear 'what to watch for' list before we left. It was just a consultation, but it cut through all our confusion. We finally knew what the next steps were.
Our son had a high fever that wouldn't break. I was so worried, my words were all jumbled when we met Dr. Prakhar. He was very calm and soft-spoken. He explained things gently, telling us what each medicine was for and how to make our boy more comfortable at home. He even suggested a simple remedy for the chills. It wasn't just about treating the illness; he saw how stressed we were as parents and addressed that, too. We left feeling much lighter.
After weeks of feeling run-down and getting nowhere, I saw Dr. Gupta. What a difference! He actually sat down and pieced together symptoms I thought were unrelated. He was so thorough and seemed genuinely interested in figuring it out. When the treatment started working, I wanted to cheer. I've told all my colleagues about himif you're feeling stuck with a health issue, just go see him. The clinic was busy and I waited a bit, but it was completely worth it.