Patient Experience
I'd been to three other doctors with this weird, persistent stomach pain and fatigue. Everyone said it was stress. Dr. Patil was the first one who actually sat and listened to my whole history, asked about things no one else did, like a trip I'd taken years ago. He ordered a specific test the others hadn't. Turns out it was a tricky parasitic infection. He explained it all with a diagram on his notepad. Finally, an answer.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Patil made it so straightforward. The whole thing felt very normal, like this was just Tuesday for him. He talked me through each step as it was happening, which kept me calm. In and out in an hour, and the scar is barely visible now. Just a smooth experience from start to finish.
The hospital itself is nice and calm, which helps when you're feeling anxious. But what really stood out was the front desk lady, Rekha. I was flustered because parking was full and I was running late. She remembered my name from my last visit, got me checked in quickly, and even offered a glass of water while I waited. Small thing, but it made a bad start to the day much better.
My 8-year-old son had to see him for a bad ear infection. Dr. Patil got down on his haunches to talk to him directly, not just to me. He showed my boy the otoscope light, called it a 'tiny flashlight,' and let him hold the stethoscope. My son went from hiding behind my legs to asking questions. That kind of patience with a scared kid means more than any medicine sometimes.