Patient Experience
What stuck with me about Dr. Hiren was how he talks to you. He doesn't rush. He sat down, looked at me, not the computer, and asked 'So, what's bothering you the most today?' Felt like a real conversation. When I had questions about my meds, he didn't just repeat the leaflet; he explained the 'why' in a way I could actually understand.
I'd been feeling run down for months, just off. My local doc couldn't pin it down. Dr. Sheetal Hiren at Ashoka Medicover actually listened to all the weird little symptoms I thought were nothing. He ordered some specific tests others hadn't, and it turned out to be a tricky thyroid issue, not just 'stress.' He explained the whole thing with a diagram on his notepad. Finally felt like someone connected the dots.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Hiren made it sound so straightforward. The whole thing was maybe 20 minutes in his procedure room. He talked me through each step, which helped a lot. Sore for a couple days, but that was it. Sometimes simple is good.
The hospital itself is nice and calm, which matters when you're not feeling great. The front desk ladies found my file quickly even though I'd forgotten my paperwork. The nurse who took my vitals was really kindshe could tell I was anxious and just chatted about the weather to distract me. It's those small things that make a difference.