Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone had a different theory. Honestly, I was starting to think it was all in my head. Dr. Parakh was different. He actually sat and listened to the whole confusing story, asked questions about things no one else had, and ordered a specific test the others hadn't. Turns out it was a thyroid issue that was mimicking other problems. He explained it in a way that finally made sense. It wasn't magic, it was just someone paying proper attention.
Had to get a small cyst removed. Nothing major, but I was pretty nervous about the whole thing. The procedure itself at Ashoka Medicover was straightforward. Dr. Parakh talked me through each step as he did it, which really helped. It was over before I knew it. The follow-up was simple, and the scar is barely there now. Sometimes you just want something to be simple, and this was.
The hospital itself is nice and calm, which helps when you're feeling anxious. But what really stood out was the front desk staff and the nurses. I was early and a bit flustered because parking was full, but the lady at reception was really patient and got me sorted. The nurse who took my vitals had a warm way about her and cracked a small joke that actually made me smile. It felt like a team effort, not just a transaction.
Look, I don't really like hospitals or doctors. Dr. Parakh gets that. He doesn't rush in with a clipboard; he comes in, sits down, and just talks. When my dad was admitted, he'd explain things to us without using confusing medical jargon, and he'd always look at my dad, not just the chart. He has this calm presence that makes a scary situation feel a bit more manageable. You feel like a person, not a case.