Patient Experience
I'd been to a couple of doctors for this nagging stomach pain, and everyone just said it was acidity. Dr. Gattani was different. He actually sat and listened to me describe the weird pattern of it, asked a ton of questions I hadn't been asked before, and ordered a specific scan. Turns out it was a small gallstone that others had missed. He explained it all with a diagram on his notepad. I felt heard for the first time.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Gattani walked me through each step on the day, the procedure itself was quick, and the follow-up was just a simple check. No drama, no fuss. It healed perfectly. Sometimes you just want things to be simple, and this was.
The parking at Ashoka Medicover was full when I arrived for my dad's appointment, which stressed me out. But from the security guard who helped me find a spot to the lady at reception who saw I was flustered, everyone was really calm and kind. The place felt clean and quiet, not chaotic. It made a stressful day a lot easier to handle.
What I remember most is how Dr. Gattani talked to my elderly mother. She gets confused easily. He didn't rush her. He knelt down so he was at eye level with her in the wheelchair, spoke slowly, and checked if she understood. He treated her with a gentle respect that went beyond just medicine. That meant the world to our family.