Patient Experience
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Malepati actually listened to everything, even the little details I thought were silly. He ordered some specific tests others hadn't, and it turned out to be a tricky thyroid issue combined with a mild ulcer. He explained it all on a notepad, drawing little diagrams. I finally feel like we're treating the real problem, not just the symptoms.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thingneedles and all that. The procedure itself at Medicover was over so fast. Dr. Malepati talked me through each step as he did it, which really kept my mind off things. The parking lot was packed that day, but once I was in, it was straightforward. Follow-up was easy, and the scar is barely there now.
What stood out for me was how the whole team worked together. My dad was admitted, and the front desk people were actually helpful when we had insurance questions. The nurses on the floor were kind, and the place felt clean and calm, not chaotic. Dr. Malepati checked in regularly and seemed to really coordinate with the nursing staff, which made us feel we were in good hands.
You know how some doctors make you feel like you're just the next item on a list? Dr. Balakrishna isn't like that. He has this calm way of sitting down and looking at you. When I was worried about some test results, he didn't just rattle off numbers; he asked me what my main concern was and addressed that directly. He remembers personal things, too, like asking about my daughter's exams. It makes a big difference.