Patient Experience
I'd been feeling off for months, tired and achy, and a couple of other doctors just shrugged. Dr. Butcha Vanya actually listened to all the weird little details I thought were nothing. She ordered some specific tests I hadn't had before and figured out it was a thyroid issue that was mimicking other things. It wasn't a quick fix, but having a name for it and a plan made all the difference.
Had to get a small cyst removed. Honestly, I was nervous at first about any kind of procedure, even a minor one. Dr. Vanya explained exactly what she'd do, step by step, in simple terms. The whole thing was over in what felt like twenty minutes. Recovery was straightforward, just like she said it would be. It was a relief to have it done without any fuss.
The clinic at Medicover was busy when I went, I had to wait a bit past my appointment time. But the front desk lady was really nice about it, and the nurse who took my vitals had a great way of making small talk that put me at ease. The place itself felt clean and calm, which helped a lot when you're not feeling great.
What stuck with me about Dr. Vanya is how she talks to you. She doesn't rush. She sat down, looked me in the eye, and asked how my family was handling everything when I was sick. It felt like she was treating me, not just a chart. That kind of personal attention is rare these days.