Patient Experience
I'd been feeling off for months, just tired and achy. A couple of other doctors had shrugged it off as stress. Dr. Gokul was different. He actually sat and listened to everything, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare with my thyroid. He explained it all with a diagram on his notepad, and honestly, just having a real answer was a massive relief. We're managing it now.
Had to get a small cyst removed from my back. I was nervous about the whole thing, but Dr. Gokul made it simple. The procedure itself was quick, and he talked me through each step so I knew what was happening. The best part was there was hardly any pain afterwards, and the follow-up was just a quick check. It felt very straightforward, no drama.
Look, the parking at Medicover is always a bit of a hunt. But once I got inside for my appointment with Dr. Gokul, the front desk people were really nice about it. The nurse who took my vitals was cheerful and helped calm my nerves. The whole place just feels clean and organized, which matters when you're not feeling great.
My son had a bad fever and was really scared. Dr. Gokul didn't just talk to me; he got down on my son's level, showed him the stethoscope, and let him listen to his own heartbeat. He has this calm, patient way of talking that just puts you at ease. My boy stopped crying after a few minutes. That meant more to me than anything.