Patient Experience
I'd been feeling run down for months, and a few local doctors just said it was stress. Dr. Vuppu Sita Lakshmi actually listened to every little symptom I described. She ordered some specific tests others hadn't thought of and figured out it was a tricky thyroid issue. She explained the whole thing with a diagram on her notepadmade it so clear. Starting treatment now and finally feel hopeful.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Lakshmi made it seem so straightforward. The procedure itself was quick, and she talked me through each step. The parking lot was pretty full that morning, but once I was in, everything moved right along. No fuss, no drama, just exactly what I needed.
The whole experience at Medicover was better than I expected. The front desk staff helped me sort out my paperwork without making me feel like a bother. The place is clean and calm, which helps when you're waiting. Dr. Lakshmi was great, of course, but honestly, her nurse was also really kind and checked on me twice after the consultation.
What stuck with me most was how Dr. Lakshmi talks to you. She doesn't rush. I had a million questions about my new medication, and she sat there and answered every single one without looking at the clock. She has a quiet, sure way about her that just makes you feel like you're in good hands.