Patient Experience
I'd been to three other doctors about this constant fatigue and pain. They all said it was stress. Dr. Gupta actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. He explained it to me and my wife in a way we could actually understand, without making us feel stupid. He didn't just give me pills; he laid out a real plan.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Gupta's team had it down to a science. In and out the same day. The whole thing felt very straightforward, no drama. He checked in afterwards to make sure the healing was on track. It was just... simple, which is exactly what you want for something routine.
The place was busy, I had to wait a bit past my appointment time, which I expected. But what stood out was the nurse at the front desk. I was clearly anxious, and she noticed. She got me some water, explained the delay, and just had a really calming way about her. Even the person who took my vitals was friendly. It made the whole environment at Apollo feel less intimidating. Dr. Gupta was great, but his team really sets the tone.
Look, I don't like hospitals. Dr. Gupta gets that. He walks in, sits down, and just talks to you like a person. No rushing. He remembers little things from last time, asks about my family. When he explains something, he looks at you, not just at the screen. It sounds small, but it makes you feel like you're his only patient that day, even though you know he's packed. That kind of attention is rare.