Patient Experience
I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Bakshi was the first one who actually sat and listened to my whole history. She ordered a specific blood test the others hadn't, and it turned out to be something quite rare. She explained it all in a way that finally made sense, without making me feel stupid for being worried. She really put the pieces together when no one else would.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Bakshi talked me through each step before she did it, which helped a lot. The procedure itself was quick, and she checked in the next day to see how the healing was going. It was just a simple thing, but she treated it with real care. No fuss, no drama, just good, clean work.
The Apollo waiting area was packed, I won't lie. But the front desk staff were really kind about it, and the nurse who took my vitals had a great way of calming people down. When I finally saw Dr. Bakshi, her clinic room felt calm and organized, not chaotic. It's the little things—someone offering water, the nurse double-checking my name before anything started. It made a long wait much easier to handle.
What I remember most is how Dr. Bakshi talked to my elderly mother. Mom gets confused easily and is scared of hospitals. Dr. Bakshi didn't just talk to me; she knelt down to be at eye level with Mom, spoke slowly, and held her hand while explaining the medication. She has this quiet, steady way about her that just puts you at ease. You can tell she sees the person, not just the chart.