Patient Experience
I'd been to three doctors about this nagging fatigue and pain. Everyone said it was stress. Dr. Agarwal was the first one who actually listened to the weird little details I mentioned. He ordered a specific test no one else had, and it turned out to be something quite rare. He explained it all with a diagram on his notepad—didn't rush me at all. Honestly, he figured out in two weeks what others missed for months.
Had to get a small cyst removed. I was nervous at first, but Dr. Agarwal made it sound so straightforward. The procedure itself was quick, and he talked me through each step. The best part was the follow-up; the nurse called the next day just to check in. It healed perfectly. Sometimes the simple things are done really well.
The Apollo waiting area was packed, I won't lie. But once I got in, his assistant, Rohan, was fantastic. He could see I was anxious and got my file sorted quickly. The whole place felt calm and clean, which helped. Even the person at the front desk remembered my name when I left. It’s the staff that makes a hectic hospital visit feel manageable.
Look, I don't really like doctors. I went in with my guard up. But Dr. Agarwal has this way about him—he asks about your family while he's checking your chart, remembers small things. When he told me I needed to start medication, he didn't just hand me a prescription; he asked what my concerns were about it. Felt like I was talking to a person, not just a medical degree.