Patient Experience
I'd been feeling off for months, just tired and achy. Saw a couple of doctors who said it was stress. Dr. Anunaya actually sat and listened, really listened, to all these weird little symptoms I thought were unrelated. She ordered some specific tests others hadn't, and it turned out to be a tricky thyroid issue that was messing with everything. She explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing at Apollo was so straightforward. Dr. Katiyar walked me through each step before she did it, no rushing. The procedure itself was quick, and she checked in the next day to see how the healing was going. It was just a simple thing, but it's nice when something medical doesn't turn into a big drama.
The parking at Apollo was a nightmare that day, completely full, so I was pretty frazzled by the time I got to the clinic. But the front desk staff were really calm and got me sorted quickly. The whole place felt clean and quiet, which helped me settle down. When I saw Dr. Anunaya, she didn't seem hurried even though I was late. The nurse who took my vitals was also very kind. It made a stressful start much better.
What stuck with me most about Dr. Katiyar was how she talks to you. I'm not great with medical jargon, and she never made me feel silly for asking what something meant. She drew a little diagram on a notepad to show me what was going on. It felt like she was having a conversation with me, not just delivering a report. That kind of respect makes a huge difference when you're worried.