Patient Experience
I'd been to three different doctors for this constant fatigue and stomach pain. Everyone said it was stress. Dr. Bansal actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue affecting my gut. He explained it in a way that finally made sense. He didn't just give me pills; he gave me an answer.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Bansal made it so straightforward. The whole thing at Apollo was quick – in and out in a few hours. The procedure itself was smooth, no drama. He checked in the next day himself, which I really didn't expect. It was just a simple thing, but it felt properly handled.
The place was busy, I won't lie, parking was a hassle. But once I got inside, the front desk people were really patient. One nurse, I think her name was Priya, saw I was looking lost and walked me to the clinic herself. The whole floor was clean and calm, which helped settle my nerves before seeing the doctor. It's the little things.
What stuck with me about Dr. Bansal was how he talked to my elderly father. He didn't rush. He sat down, looked him in the eye, and explained everything about his new blood pressure meds using simple words. He even drew a little diagram on his notepad. You could see my dad relax. That kind of patience is rare.