Patient Experience
I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Tripathi was the first one who actually listened to my whole history, ordered a different set of tests, and figured out it was a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it in a way that finally made sense. I had surgery last month and feel like a different person.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Tripathi made it so straightforward. The whole thing took maybe twenty minutes in the outpatient department at Apollo. He talked me through each step, the local anesthetic worked perfectly, and I was out the door with clear instructions before I knew it. Felt very routine, in a good way.
The Apollo facility is impressive, sure, but what really stood out was the team. From the front desk person who helped me find my way to the right wing, to the nurse who saw I was anxious and brought me a glass of water without me asking. They all worked so well together. It made a stressful day much more manageable. Dr. Tripathi seems to have a really good crew around him.
What I'll remember most is how Dr. Tripathi talked to my elderly mother. She was confused and scared. He didn't just talk to me; he knelt down so he was at her eye level, held her hand, and used very simple words to explain her medication. He had this calm, patient way about him that immediately put her at ease. That kind of care means more than any medicine sometimes.