Patient Experience
I'd been to three other doctors for this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Gaurav Kumar actually listened, asked a bunch of questions that seemed random at the time, and ordered a specific test no one else had. Turns out it was a rare vitamin deficiency. He explained it in a way that finally made sense. It wasn't magic, just good, old-fashioned detective work.
Had to get a cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Kumar's team at Apollo made it straightforward. The doctor himself was quick and precise—in and out in what felt like twenty minutes. The stitches were so neat my wife joked they were better than her sewing. Recovery was exactly as he said it would be.
The place was busy, I had to circle for parking, and my kid was cranky. But once we got inside, the front desk lady saw we were flustered and got us sorted quickly. The nurse who took vitals was really kind to my daughter. By the time Dr. Kumar came in, we were already feeling calmer. It's not just about the doctor; it's how the whole place runs. They made a stressful morning manageable.
What stuck with me was how Dr. Kumar talked to my elderly father. He didn't just talk at him. He sat down, made eye contact, and explained the blood pressure medication without any jargon. He even drew a little diagram on his notepad. My dad usually tunes doctors out, but he actually remembered what Dr. Kumar said. That kind of patience is rare.