Patient Experience
I've been seeing Dr. Gautam Naik for my diabetes and blood pressure for over eight years now. He's moved clinics a couple times, but I've followed him because he remembers everything. He doesn't just look at the latest numbers; he remembers what my levels were like two years ago and asks about my family. The clinic at Apollo can get busy, but he never makes me feel rushed. That kind of consistency is hard to find.
My 7-year-old, Rohan, had a high fever that just wouldn't break, and I was panicking. We got an appointment with Dr. Naik. He was so calm with Rohan, talking to him about school instead of just to me. He explained everything in a way I could understand, not just medical jargon. He even called the next day to check on him. As a parent, that meant the world. The hospital itself is huge and a bit overwhelming, but Dr. Naik made us feel safe.
Had a bad stomach thing last month. Went to Dr. Naik at Apollo. He figured it out fast, gave me a clear plan. Fixed me up. No nonsense, which I like.
So, I'd been feeling run-down for months. Tired all the time, just off. My usual doc retired, so I booked with Dr. Gautam Naik at Apollo on a friend's suggestion. The waiting area was packed, I won't lie. But when I got in, he just listened. For a solid ten minutes, he let me list every little ache and worry. He asked questions about my work stress, my sleep, things I hadn't even connected. Ordered some tests, sure, but his first instinct wasn't to just throw pills at me. He said, 'Let's map the whole picture first.' It felt like a proper investigation, not a quick fix. I'm on a better path now because he took the time to really look.