Patient Experience
I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Khanna was the first one who actually sat and listened, really listened, to everything I described. He ordered a specific test the others hadn't, and it turned out to be a tricky parasite. He explained it in a way that finally made sense. I'm on the mend now, and I just feel heard, you know?
Had to get a cyst removed from my back. Honestly, I was pretty nervous about it, even though everyone said it was simple. Dr. Khanna talked me through each step before he did it, which helped a lot. The whole thing was over in maybe twenty minutes, and the stitches were so neat you can barely see the scar now. It was just a very straightforward, no-drama experience.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the lady at the front desk was so calm and got me checked in quickly, and the nurse who took my vitals had a really kind way about her. Even the waiting area was quiet and clean. It made a stressful start much easier to handle.
What I remember most is how Dr. Khanna talked to my elderly mother. She gets confused easily and was asking the same question twice. He never showed a hint of impatience. He just turned his chair to face her directly, slowed down his words, and drew a little diagram on a notepad to show her what was going on with her arthritis. That kindness meant the world to us.