Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Dua was the first one who actually sat and listened to my whole history, asked about things no one else did. He ordered a specific test I'd never heard of, and it turned out to be a rare vitamin deficiency, not just 'in my head.' He explained it all with a diagram on his notepad. Felt like someone finally saw the real problem.
Had to get a cyst removed from my back. Honestly, I was nervous about the whole thing. But Dr. Dua made it simple. The procedure itself was quick, he talked me through what he was doing the whole time, and the stitches were so neat you can barely see the scar now. The whole thing felt very straightforward, no drama. I was back to my normal routine in a couple of days.
The Apollo waiting area was packed, I won't lie. But the nurses at Dr. Dua's clinic were really on top of things. They kept things moving, remembered my name when they called me in, and one of them even helped me figure out the payment app on my phone when I was struggling. It's those little things that make a stressful visit feel a bit more manageable.
What I remember most is how he talked to my elderly father. Dad gets confused easily and is hard of hearing. Dr. Dua didn't rush him. He leaned in, spoke clearly, and checked if Dad understood after every point. He treated him with a quiet respect that meant the world to us. It wasn't just about the medicine that day.