Patient Experience
My mother was admitted with severe abdominal pain. Dr. Karunesh Kumar was the one who sat us down in the family room and explained everything in simple Hindi, no medical jargon. He drew a little diagram on a notepad to show us what might be happening. He called me directly with every update, even late at night. The hospital is big and busy, but he made us feel like we were his only concern. Because of how clear he was, we could make the right decisions together.
My husband had a persistent fever that wouldn't break. We saw Dr. Kumar at Apollo. He listened, asked very specific questions, and ordered the right tests quickly. No fuss, no dragging it out. He diagnosed a tricky infection and started treatment that same day. It worked. We were in and out with a clear plan. That's what you need sometimes—someone who cuts through the noise and fixes the problem.
Bringing my young son to any hospital is frightening. Dr. Kumar has such a calm way about him. He didn't just talk to me; he knelt down to my son's level and spoke to him gently before the examination. He explained each step to us both in a quiet, reassuring voice. The wait was long that day, but once we were with him, he gave us all the time we needed. His kindness meant more than I can say.
After weeks of feeling run-down and getting nowhere with other doctors, I finally saw Dr. Kumar. Wow, what a difference! He actually looked at me, not just my file. He connected dots others missed and figured it was a vitamin deficiency. Simple fix, but I feel like a new person! The relief is incredible. The Apollo parking lot was a nightmare, but honestly, it was worth the hassle to find a doctor who really listens and gets results.