Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Madhu Roy actually listened to the whole, messy story. She ordered a few different tests others hadn't thought of and sat me down to explain how the pieces fit together. It wasn't a common thing, but she figured it out. I'm just relieved to finally have a name for it and a real plan.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. Dr. Roy's team at Apollo made it straightforward. The nurse explained each step before she did it, and Dr. Roy herself checked in right after. It was over before I knew it. The whole thing felt very normal, no drama, which is exactly what you want.
The place was busy, I won't lie—parking took a while. But once I got inside, the front desk people were really patient. One gentleman even walked me to the right department. The clinic area felt calm, not chaotic. It made waiting for my appointment with Dr. Roy less stressful. Good support makes a difference.
What stuck with me was how Dr. Roy talks to you. She doesn't rush. During my consultation, she noticed I looked worried and just said, 'Tell me what's on your mind.' She answered my questions without any complicated jargon. It felt like talking to someone who genuinely gets that being in a clinic is uncomfortable, and she just made it feel a bit more human.